PRIVACY POLICY

Last updated: October 22, 2025

At Sulindra we are committed to protecting your privacy and ensuring the responsible use of your personal data. This Privacy Policy applies to the website www.sulindra.com and governs the collection, use, and protection of personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD).

1. Data Controller

  • Owner: Sulindra
  • Email: info@sulindra.com
  • Activity: Intelligent automation services and solutions.

2. Personal Data We Collect

We may collect the following data:

  • First and last name
  • Email address
  • Company and position (if applicable)
  • Technical browsing data (IP, browser, cookies)
  • Messages and inquiries submitted through forms

We do not collect sensitive data (such as religion, health, or ideology).

3. Purpose of Processing

We process data to:

  • Respond to inquiries or requests submitted by users.
  • Manage contracted services or business relationships.
  • Send commercial or technical information about our services (if authorized by the user).
  • Improve website functionality through statistical analysis.

4. Legal Basis for Processing

The legal basis for processing your data is:

  • Your express consent when filling out forms or contacting us.
  • The execution of a contract or service request.
  • Compliance with legal obligations applicable to Sulindra.
  • Legitimate interest in maintaining service security and quality.

5. Data Retention

Data will be retained for the time necessary to fulfill the stated purposes and, subsequently, for the periods required by tax or administrative legislation (generally 5 years).

6. Disclosure of Data to Third Parties

Sulindra does not sell or transfer personal data to third parties, except in the following cases:

  • Service providers acting as data processors (for example, web hosting or email).
  • Compliance with legal obligations.

All Sulindra providers comply with GDPR and guarantee an adequate level of data protection.

7. User Rights

You can exercise your rights to:

  • Access
  • Rectification
  • Erasure
  • Restriction
  • Portability
  • Objection

By sending an email to info@sulindra.com, indicating "Data Protection" and attaching a copy of your ID document.

You can also file a complaint with the Spanish Data Protection Agency (AEPD) if you believe your rights have not been respected: www.aepd.es.

8. Data Security

  • Sulindra adopts appropriate technical and organizational measures to protect personal information against unauthorized access, loss, or destruction.
  • The website uses SSL encryption and secure communication protocols.

9. Changes to This Policy

  • Sulindra may update this policy at any time to adapt to regulatory changes or service improvements.
  • Modifications will be published on this same page.
Privacy Policy - Sulindra